Charlotte
I founded neatly in 2018 following a long period of burnout. My background is in the charity sector. I am trauma informed and therapeutically trained, having studied Health, Community and Social Care at university.
Before burnout I had been working full-time and taking care of a busy family, which included running a 3 bedroomed house. It felt particularly difficult to create the calm, beautiful space I strived for. I noticed that some people could manage this aspect of life seemingly well. Yet, no matter how hard I worked at it, the house always seemed chaotic. It puzzled me, plus added to the stress that I felt.
Determined to simplify my daily life, I researched declutterers and organisers, trying multiple techniques and systems. Eventually I created an integrative style that enabled me to stay on top of my home. I set up neatly to help others going through overwhelm, to give the same help and clarity that I had found.
In 2021 I was diagnosed with ADHD and life finally made a lot of sense. I have naturally attracted many neurodivergent clients in my time as a professional organiser because I understand first hand how issues with executive functioning can make this a particularly difficult area. What I do works because of how I approach it.
It’s a deeply satisfying journey for both myself and my clients. By combining all my skills in one role, I have found that the outcome from this type of help has been profound and, at times, life changing.
We start by discussing what you would like for your home, and for your mind. I then create an approach tailored to provide clarity and ease. I’m passionate about leaving people with a home or workspace that they can maintain and be at peace in.
I’ve gained a vast amount of experience as a declutterer. From rearranging furniture and knowing where to start; to displaying prized possessions or decision making about whether to hold on to, or let go of an attachment. By being a thoughtful pair of hands and a calming supportive presence, you will always be met with kindness. I will work at your pace and there is never any pressure. No two homes or individuals are the same, but each person I have worked with has found my service rewarding in their own way.
I aim to be flexible. I’ve supported older people that are living without families nearby and I have helped people with life admin tasks which have felt overwhelming. I never take for granted the courage it can take for someone to allow me inside their home. It is a privilege to be able to provide non-judgmental motivation and guidance. Whether it’s a large space or a very small one, a storage unit, or support online, I will consider most environments. I’m a natural problem solver and enjoy the entire process, including how and where to rehome unwanted items.
Having worked in support roles for many years, I am able to signpost, refer and connect people to other aspects of support within their own communities and networks. Whether providing emotional support, assisting with life tasks, or embarking on a rejuvenating journey of decluttering to reclaim your space, I am committed to creating a nurturing environment where clients feel valued and heard.
Life Coaching
Our lead declutterer Charlotte Keen is also a fully trained trauma informed, certified person-centred relational life coach.